There are a few important things to keep in mind when installing your BlueFox sensor at your location:
- The network needs to be stable and stay online for 24 hours per day. The minimum bandwidth requirement is 500 kb/ second.
- DHCP must be enabled. Starting with firmware version 4.0.6, Black Panther sensors can be assigned a static-IP address - therefore, DHCP is not required in such deployment.
- The following ports need to be open for the BlueFox sensor to communicate with the Cloud properly:
- Port 80, 443, 22 - output only, TCP (used to log into the sensor for troubleshooting purposes)
- Port 5514 - output only, TCP and UDP (used to send diagnostic logs).
- Port 123 - UDP (used for NTP sensor clock synchronization) - note that this port requirement is optional for the Black Panther sensor.
- If connecting via Wi-Fi backhaul:
- The broadcasted signal must be 2.4 GHz (not 5 GHz).
- The network must be open (no proxy or captive portal). In other words, if your building's Wi-Fi network requires that the guest agrees to terms and conditions before accessing the Internet, this process will interfere with the sensor's Internet connectivity.
- If the network uses port-based Network Access Control to enable restricted use of IEEE 802 LAN service access points (ports) to secure communication between authenticated and authorized devices, 802.1x authentication can be implemented to authenticate the sensors based on the static MAC address.
Note that crowded or unstable Wi-Fi environments can result in the sensor going offline and hence interrupt functionality and data collection. Should the Wi-Fi / Internet at your location be unstable or insufficient, Internet connectivity can be achieved using a sensor featuring Cellular 3G/4G connectivity.
Please get in touch with us for any questions or should you experience any network-related connectivity issues at your location.